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WordPress plug in removal or addition not working, neither is ftp

Discussion in 'Misc WordPress Requests' started by smokinjo, Feb 19, 2018.

  1. smokinjo


    plug in removal or addition not working, neither is ftp, by smokinjo

    I installed wordpress today, and for the first time ever, I am having issues.

    The install works fine until I log in to the site for the first time.

    Logging in is OK.

    I decided to remove a plu gin, and add a couple.

    But, oddly enough, when wanting to do this, it asks me for the hosting domain. I have never been asked this, but maybe this is new to wordpress? I entered the host, usernamd an dpassword.

    I then, a short while later, an error saying that the deletion and installation failed.

    I decided to move forward manually.

    I logged in via ftp. I can log in.

    But upon uploading the plug-in, it failed.

    Here is the error message for one of the files that was to be uploaded:

    Command: CWD /web/order/wp-content/plugins/better-wp-security/core/modules/file-change/js/filetree/images
    Response: 550 Can’t change directory to /web/order/wp-content/plugins/better-wp-security/core/modules/file-change/js/filetree/images: No such file or directory
    Command: SIZE /web/order/wp-content/plugins/better-wp-security/core/modules/file-change/js/filetree/images/ppt.png
    Response: 550 Can’t check for file existence
    Command: PASV
    Response: 227 Entering Passive Mode (192,168,0,70,40,209)
    Command: STOR /web/order/wp-content/plugins/better-wp-security/core/modules/file-change/js/filetree/images/ppt.png
    Response: 553 Can’t open that file: No such file or directory
    Error: Critical file transfer error

    Why might I not be able to modify anything?Permission issues?

    Thanks for any ideas.


    plug in removal or addition not working, neither is ftp

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