WordPress Speed Up Service | WordPress Website Maintenance Packages Reply To: Site isn’t working properly on phone., by staartmees As you are using a commercial theme, you must contact their support. Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way. Reply To: Site isn’t working properly on phone.