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WordPress fix Reply To: Moving hosting service

Discussion in 'Misc WordPress Requests' started by Eric Amundson, Mar 10, 2018.

  1. Eric Amundson

    Guest

    Reply To: Moving hosting service, by Eric Amundson

    Hi @sylverzone,

    Honestly, it could be an error in the file or some limitation with your hosting account.

    How big is the file? How did you make the backup – using cPanel? Is it a full cPanel backup and, if so, have you tried to restore through cPanel’s Backup Restore feature? Can you restore it locally?

    I’m guessing you’ll want to get in touch with Bluehost techs to see if they can help sort you out.

    If you still have access to the old hosting account, you could try to repeat the backup, or create new backups that are smaller – maybe one for WP files and another for database, etc.

    If, though, you are trying to restore an entire cPanel backup, I’d skip the heartache and just contact Bluehost support to see if they can assist.

    I hope that helps!

    Reply To: Moving hosting service
     
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