Divi WordPress Theme
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WordPress fix Reply To: Missing menu in Customize section

Discussion in 'Misc WordPress Requests' started by esmi, Oct 18, 2017.

  1. esmi


    Reply To: Missing menu in Customize section, by esmi

    I’m sorry but as you appear to be using a non-WPORG theme, you need to seek support from the theme’s developers – paid or otherwise. Your best bet is always your product’s developer, so we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    If the issue persists when using the default theme, then try deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    You could also try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Reply To: Missing menu in Customize section

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