WordPress Speed Up Service | WordPress Website Maintenance Packages Reply To: Help logging in to my site, by James Huff Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and delete the whole /optinmonster/ directory. This will remove the plugin causing the problem. Next, I recommend reporting the issue at http://optinmonster.com/contact-us/ so the plugin’s developers can help you with this. Reply To: Help logging in to my site