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WordPress fix Reply To: Godaddy email issues (Connection Refused)

Discussion in 'Misc WordPress Requests' started by Name Hero, Mar 15, 2018.

  1. Name Hero

    Guest

    Reply To: Godaddy email issues (Connection Refused), by Name Hero

    I’ve seen this error before, but not with GoDaddy.

    The simple solution is to have your web hosting provider open up the outbound SMTP port in their firewall allowing the connection to go through.

    However, as the PHPMailer article indicates, GoDaddy has some very strict email rules as they’re trying to protect their servers from Spam (understandable but also frustrating).

    Basically all outbound email HAS to be sent through their servers as they stated:

    relay-hosting.secureserver.net
    Port: 25

    But also, all security must be disabled:

    $mail->SMTPAuth = false;
    $mail->SMTPSecure = false;

    This is different depending on what plugin you’re using.

    One of the most popular plugins is Contact Form 7 which actually has it’s own support article on GoDaddy:

    https://in.godaddy.com/help/setup-contact-form-7-in-wordpress-27024

    The main thing to get from this is your “from” email address MUST match the domain on the hosting account (actually the same on many web hosts).

    Give that a shot and if you continue to have issues check out this:

    https://in.godaddy.com/help/troubleshoot-and-fix-wordpress-contact-form-errors-26973

    Best of luck!

    Reply To: Godaddy email issues (Connection Refused)
     
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