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WordPress fix Reply To: Content Decoding Failed

Discussion in 'Misc WordPress Requests' started by Andrew Nevins, Mar 5, 2018.

  1. Andrew Nevins


    Reply To: Content Decoding Failed, by Andrew Nevins

    Try deactivating all of your plugins to explore whether any could be responsible. If none are, keep all plugins deactivated and switch to the Twenty Seventeen theme to check whether it’s an issue with your theme.

    If you don’t have access to the dashboard, try deactivating your plugins first using FTP.

    You just need to log in to your hosting provider’s control panel, then open up the File Manager tool (or similarly named).

    Then go to the ‘wp-content’ folder and inside you’ll see a folder named ‘themes’ and ‘plugins.

    To deactivate all plugins, just rename the ‘plugins’ folder to ‘plugins-old’.

    Then re-load your site in the browser. Does the issue persist?

    After that you can rename your the ‘plugins-old’ folder back to ‘plugins’.

    Can you access the dashboard now?

    Reply To: Content Decoding Failed

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