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WordPress fix Reply To: Contact form says ‘mail’ sent but is not sent

Discussion in 'Misc WordPress Requests' started by catacaustic, Jan 11, 2018.

  1. catacaustic

    Guest

    Reply To: Contact form says ‘mail’ sent but is not sent, by catacaustic

    Without detailed server and email logs it’s impossible for anyone to figure out a reason for this. Email is a very tricky thing, even when it’s done right.

    What you need to look for is (and maybe not even in this order…):

    • Is the email being processed by the server?
    • Is the server passing the message to the mail program?
    • Is the mail program acepting the message from the server?
    • Is the mail program sending the message correctly?
    • Is there any bounce-back, return or error messages from any server that the messages are sent to?
    • Is your server, or it’s IP address on any blacklists?

    That’s just off the tope of my head. All except the last point can be checked by referring to server and mail logs. They will tell you everything that you need to know. If you don’t have access to that your hosting company will.

    Reply To: Contact form says ‘mail’ sent but is not sent
     
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