Divi WordPress Theme
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WordPress fix Reply To: bug

Discussion in 'Misc WordPress Requests' started by t-p, Apr 9, 2018.

  1. t-p

    Guest

    Reply To: bug, by t-p

    Your ogp theme seems to be the error.

    – If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.
    – For pro or commercial product support please contact the author directly on their site. They cannot support their customers here. – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.

    If you need immediate access to dashboard, try switching to the unedited default Theme (Twenty Seventeen, etc.). Access your server via FTP/ SFTP , or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding "-old" to the end of the folder name. Alternately, you can remove other themes except the default theme (Twenty Seventeen, etc.). That will force your site to use it.

    Reply To: bug
     
    #1

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