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WordPress fix Reply To: 500 Internal Server Error (Still an issue … someone help please)

Discussion in 'Misc WordPress Requests' started by Jackie McBride, Oct 16, 2017.

  1. Jackie McBride

    Guest

    Reply To: 500 Internal Server Error (Still an issue … someone help please), by Jackie McBride

    cristalynn84, that was helpful. We’re going to need to look at the files on your site. To do this, we’ll either need to use Bluehost’s file manager, which is found in your control panel, or an FTP client like Filezilla. For help w/Bluehost’s file manager, you can look at:
    https://my.bluehost.com/hosting/help/file_manager

    We’re looking in your web root, which is public_html or www (they’re identical), & we’re looking for a file called index.html or index.htm. If not, then we’re looking for files called home.htm/html, or perhaps default.htm/html. Please rename this file by putting a 1 at the end. Now please try to access your site.

    Reply To: 500 Internal Server Error (Still an issue … someone help please)
     
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