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WordPress fix Reply To: 500 Internal Server Error (Still an issue … someone help please)

Discussion in 'Misc WordPress Requests' started by Jackie McBride, Oct 16, 2017.

  1. Jackie McBride

    Guest

    Reply To: 500 Internal Server Error (Still an issue … someone help please), by Jackie McBride

    “Regarding the SSL .. when I go in to my Bluehost CPanel, and click on SSL, it says right at the top of the page, “You have already purchased a certificate for this domain.” and then next to that it has a drop down menu and reads “Install SSL on” and in the drop down menu my domain is there … so does this mean I just need to install the SSL?”

    That’s what it sounds like to me, cristalynn84.

    “When I installed WordPress I was using the assistance of Bluehost and their support team so I’m not sure which I chose, http:// or https:// … is there a way for me to look somewhere and find out?”

    Tell you what, cristalynn84-let’s install the SSL first & see where we end up. I’d also like to know precisely where WordPress was installed, ie, in the webroot folder or in a subfolder like wordpress or wp, but it appears to me at this point that it’s installed in the root. Please try installing the SSL, as I said, & let’s see where we are at that point.

    I understand you’re not real comfortable w/the tech stuff, so I’m trying to keep this as simple as possible. The problem is it may take longer, but I think taking things 1 step at a time will end up being the most successful strategy in the long run. Just hang in. We’ll get it resolved.

    Reply To: 500 Internal Server Error (Still an issue … someone help please)
     
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