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WordPress fix Reply To: 500 internal error I can’t get to dashboard ! HELP

Discussion in 'Misc WordPress Requests' started by Jacob Peattie, Oct 17, 2017.

  1. Jacob Peattie

    Guest

    Reply To: 500 internal error I can’t get to dashboard ! HELP, by Jacob Peattie

    We can’t help. The only people who have access to the files for your website are WordPress.com. You’re going to need to push back, because no one here is going to be able to help. WordPress apparently now gives you access to edit PHP files, but has no remedy for issues like this. In my view that is unacceptable. It’s possible you got a poor support rep who was unaware that issues like this were now possible on WordPress.com and assumed you were using .org.

    PS: Since this is apparently how their service works now, I strongly recommend against ever again editing theme or plugin files. If that is one if your needs, switch host to one that will give you the tools to recover from problems like this.

    Reply To: 500 internal error I can’t get to dashboard ! HELP
     
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