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WordPress fix Regular 503 error every 5 minutes for logged in users

Discussion in 'Misc WordPress Requests' started by samwickins32, Oct 29, 2017.

  1. samwickins32

    Guest

    Regular 503 error every 5 minutes for logged in users, by samwickins32

    I am getting regular 503 errors (every 5 minutes) on my wordpress site for all logged in users including myself as the administrator, which has been happening over the last few weeks. I have had many hours on the phone across different days with GoDaddy who have had their backend team run numerous tests and tried to diagnose the issue. They believe that the server is running fine (my other site is on the same server and experiencing no issues). They believe it to be a theme or plugin issue but having deactivated all plugins and changed themes, the issue persists.

    Again this issue is only experienced by logged in users, 5 minutes after logging in. Waiting a few minutes (sometimes resolves issue) OR accessing the homepage from another browser (not logged in) always makes the error disappear until the next 5 minutes are up.

    It feels like there is some cyclic process eating up the resources perhaps by a plugin (which continues even after deactivation) and as it only affects logged in users if seems it may relate to a database connection issue?!

    I am at such a loss and would welcome any help / ideas on trying to resolve this issue.

    Below is a log of my attempt to work out any possible pattern:

    Logging started at 12.37 GMT
    All Plugins Disabled
    Spacious Theme Active
    Logged in and refreshing dashboard page every 3 seconds (using a chrome auto refresh addon):
    12.39 – 503 error (error remains until I load homepage from another browser where I am not logged in)
    12.45 – 503 error (error remains until I load homepage from another browser where I am not logged in)
    12.50 – 503 error (error remains until I load homepage from another browser where I am not logged in)

    12.50 Theme changed to AWADA (plugins still all deactivated)
    Logged in and refreshing dashboard page every 3 seconds (using a chrome auto refresh addon):
    12.56 – 503 error (error remains until I load homepage from another browser where I am not logged in)

    12.57 Theme changed to HappenStance (plugins still all deactivated)
    Logged in and refreshing dashboard page every 3 seconds (using a chrome auto refresh addon):
    13.01 – 503 error (error remains until I load homepage from another browser where I am not logged in)

    13.01 Theme changed back to Spacious (plugins still all deactivated)
    Logged in and refreshing dashboard page every 3 seconds (using a chrome auto refresh addon):
    13.06 – 503 error (error remains until I load homepage from another browser where I am not logged in)
    13.12 – 503 error (error remains until I load homepage from another browser where I am not logged in)
    13.17 – 503 error (error remains until I load homepage from another browser where I am not logged in)

    Conclusion – This error occurs after 5 minutes and remains for the logged in user until the site is accessed by another – which seems to reset the issue.
    All plugins were disabled and various themes used with the error continuing on a timed basis – plugins and themes therefore don’t seem to be to blame.
    PLEASE HELP

    These are the plugins the site uses:

    Advanced Cron Manager
    Akismet Anti-Spam
    Contact Form 7
    Download Manager
    File Manager
    Google XML Sitemap Generator
    Hide Admin Bar From Non-admins
    Import Users from CSV
    Login With Ajax
    Modal Window (free version)
    Paid Memberships Pro
    Paid Memberships Pro – Add PayPal Express Add On
    Paid Memberships Pro – Import Users from CSV Add On
    Qwizcards – online quizzes and flashcards
    Search Engine Visibility
    Sliced Invoices
    Sliced Invoices & Contact Form 7
    SOGO Add Script Header Footer
    Testimonials Widget
    WooCommerce
    WooCommerce Checkout Manager
    WooCommerce Helper
    WooCommerce PDF WatermarkWooCommerce Stripe Gateway
    Wordfence Security
    WordPress User Notes
    WP Bouncer
    WP Full Stripe Free
    WP-Pro-Quiz
    WPDM – Button Template
    WPDM – Image Button
    WPDM – PDF Stamper
    Yoast SEO

    Regular 503 error every 5 minutes for logged in users
     
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