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WordPress fix Please help me access my website!

Discussion in 'Misc WordPress Requests' started by cathmcardle, Feb 2, 2018.

  1. cathmcardle


    Please help me access my website!, by cathmcardle

    My website was set up by a third party a few years ago. The last time I accessed it was Jan 2016 last year when there was some kind of cyber attack on my site. At the time I had professional help, and the person who helped me told me that I needed to change my Username and password, which I did. But my email address hasn’t changed in years and I’m pretty sure I’m using the correct one. When I try to login to access my account my email address is no longer recognised.

    In addition to this, I stupidly didn’t do a backup of my website, and my server has changed from Domainmonster to 123 reg, and I don’t think Domainmonster still have a backup either.

    I really need to log onto my website admin. Is there any workaround for this?!

    PS. The account I am using to get onto this forum is one I just set up…

    Please help me access my website!

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