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WordPress fix not allowed into admin site

Discussion in 'Misc WordPress Requests' started by cdemich2, Dec 6, 2017.

  1. cdemich2

    Guest

    not allowed into admin site, by cdemich2

    I tried to update wordpress and its plugins, and after the maintenance ran the website is a blank page and so is the admin login URL. I’ve tried on three different browsers. I contacted the host server and they said

    “Executive Summary:

    A WordPress plugin (all-in-one-seo-pack) you installed requires the
    existence of several files or will refuse to run. At least one of those
    files (opengraph.php) does not appear to exist in the location specified. I
    do find that file in a separate sub-directory

    wp-content/upgrade/all-in-one-seo-pack.2.4.2-x5khza/all-in-one-seo-pack/publ
    ic/opengraph.php

    So my guess is your web person uploaded some content in a non-standard
    directory and the site can’t find it.

    PHP Fatal error: require_once(): Failed opening required
    ‘/var/home/obelusdg/public_html/wp-content/plugins/all-in-one-seo-pack/publi
    c/opengraph.php’
    in
    /var/home/obelusdg/public_html/wp-content/plugins/all-in-one-seo-pack/all_in
    _one_seo_pack.php
    on line 391”

    But I don’t understand why that would disable the admin access page, preventing even login, and how just running the automated updates would place files in an inoperative location.

    not allowed into admin site
     
    #1

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