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WordPress fix Image upload trouble

Discussion in 'Misc WordPress Requests' started by heatherkitching, Jan 15, 2018.

  1. heatherkitching


    Image upload trouble, by heatherkitching

    Hi folks,
    I’m having a problem when I try to upload photos using the “add media” button. I don’t see the image in my media gallery, I don’t see the file anywhere in the uploads directory in FTP, and the page shows a broken link when I try to insert the photo. BUT, if I click on “edit image” in media library, THEN I can see the photo, so it’s there somewhere.

    This happens in both Chrome and Firefox. I’ve tried clearing my browser cache and cookies. I’ve tried disabling plugings. And my host adjusted some permissions (they didn’t say specifically what). So far, nothing.

    Does anyone have any insight into what could be causing this?


    Image upload trouble

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