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WordPress fix completely down website, help would be awesome

Discussion in 'Misc WordPress Requests' started by leifstrange, Mar 11, 2018.

  1. leifstrange

    Guest

    completely down website, help would be awesome, by leifstrange

    Hello Internet,
    I am Hoster of a podcast.
    Ca. two weeks ago (i had a pretty full schedule and no chance to tackle this earlier), our website just completely… broke.

    Since my Hosting knowledge is very limited, i really don’t know how to describe it more precisely. Neither the start page nor the /wp-admin backend are reachable, and our hosting company (strato.com) couldn’t help us because, as they said, the problem lays inside our WordPress installation, to which they obviously have no insight.

    website is http://www.projektpinoekel.com and whenever you try to open it, all you get is a extremely strange block of text, that does not provide me any enlightenment.

    Some things that may help:

    • We are using the “Podlove” Podcasting plugin for WordPress (which on other podcasts i host still works perfectly fine and whose support also assured me that the Plugin is not the thing causing the problem)
    • we haven’t made any recent changes to our website before it just randomly blacked out
    • the feed that is submitted to the apple podcastconnect-service seems broken too, since errors are shown there.

    I hope my english is somehow understandable and that somebody might help me/us really soon since we’d love to release new episodes asap.
    I am very glad for any advice, since recreating the entire page would really be a pain in the a**.

    Thank you very much,
    Leif and Tristan from Projekt Pinökel.

    completely down website, help would be awesome
     
    #1

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