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WordPress fix Can’t access my old account

Discussion in 'Misc WordPress Requests' started by felipepuerta, Nov 7, 2017.

  1. felipepuerta


    Can’t access my old account, by felipepuerta

    last year i created a website in May with wordpress.org with a particular
    user and password. the web-site was hosted at Dreamhost.
    this year a notification from Dreamhost arrived at may to make the second year payment.
    i did this payment. but i did it after may in july.
    i recover my account in DreamHost but after that in wordpress i couldn’t access my account. and all the project that i had is lost.
    after that i have to create a new account with the same email.

    i follow all the indications to recover my account but it was just like deleted from the database. i would like to know what is the reason for this?. because i dont want to lose again the next year.

    Can’t access my old account

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